Privacy Policy
At Zoda, we are committed to protecting your privacy and being transparent about how we collect, use,
share, and safeguard your information. This Privacy Policy explains our practices in detail.
1. Information We Collect
We collect information that you provide to us directly, information we collect automatically when you use our services, and information we obtain from third parties.
- Information you provide: Name, email address, company information, billing details, messages you send us, and other information you choose to provide.
- Information we collect automatically: Usage data, log data, device information, IP address, browser type, pages visited, time spent on pages, referring URLs, cookies, and similar technologies.
- Information from third parties: Data from integrations you connect to Zoda (e.g., Shopify, Google Ads, Meta Ads) in accordance with the permissions you grant.
2. How We Use Your Information
We use your information to:
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We share information with trusted third-party service providers who help us operate our services (e.g., hosting, analytics, email, payments, customer support). These providers are bound by confidentiality obligations.
Integrations: When you connect third-party platforms to Zoda, we share data based on the permissions you authorize to enable those integrations.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction, subject to appropriate protections.
4. Data Security
We implement industry-standard physical, technical, and administrative safeguards to protect your information. This includes encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or object to the processing of your personal data, as well as the right to data portability and to restrict certain processing.
You can also manage your communication preferences accordingly.
To exercise your rights or manage your preferences, visit your account settings or contact us (see Section 11).
6. Data Retention
We retain your information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.
When information is no longer needed, we securely delete or anonymize it.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the platform.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
9. Children’s Privacy
Zoda is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.
If you believe we have a child’s information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service.
The updated policy will be effective as of the revision date stated at the top of this page.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.